fbpx

1. How can I place an order?

  • To place an order, simply browse our collection, select the items you like, choose your size, and click “Add to Cart.” Follow the checkout process, provide shipping and payment information, and confirm your order.

2. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, net banking, and mobile wallet payments. You can find the complete list of accepted payment methods during the checkout process.

3. What is your return policy?

  • We offer a 7-day return policy. If you are not satisfied with your purchase, you can initiate a return within 7 days of receiving the item. Please review our Return and Refund Policy for detailed instructions.

4. How long does it take to process and ship an order?

  • We typically process orders within 3 business days, and shipping times vary depending on your location. Domestic shipping usually takes approximately 7 days, while international shipping may take longer.

5. Do you offer international shipping?

  • Yes, we offer international shipping to select countries. During the checkout process, you can check if your country is eligible for international shipping.

6. How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

7. What should I do if I receive a defective or incorrect item?

  • If you receive a defective or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and may provide a prepaid return label for the return of the item.

8. Can I change or cancel my order after it has been placed?

  • Once an order is placed, changes or cancellations may not always be possible due to our quick processing times. Please contact our customer support team immediately if you need to make changes or cancel your order.

9. How can I contact your customer support team?

  • You can reach our customer support team by emailing us at [insert contact email]. We aim to respond to customer inquiries as promptly as possible.

10. Are there any special care instructions for your products? – Care instructions can vary by product. Please check the care label on each item or refer to the product description for specific care guidelines.